The row erupted after photos and video circulated online showed visitors being shown around the Sultan Abdul Samad Building, a colonial-era landmark that has overlooked the capital’s Independence Square since the 19th century.
Sharp-eyed viewers noticed that among the staff in KL City Gallery uniforms was a man in a sash reading “May I help?” who social media users claimed was non-local.
The clip quickly ricocheted across social media, with commenters demanding to know why an employee helping to explain Malaysia’s national story of independence and sovereignty to visitors was not a local hire.

KL City Gallery apologised on Monday, confirming that the man was a foreign national but insisting that he had never been appointed as a tour guide.

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